Meet Kathy
An agentic AI phone operator
built for oncology.
1
Answers
Overflow. After-hours. No voicemail.
2
Verifies
Patient's identity with Canopy record.
3
Captures Intent
By asking patients the right questions.
4
Creates Tickets
For administrative tasks and routes to staff.
5
Escalates
Symptoms and clinical issues to a human.
Patients
Immediate Support
Enables patients to communicate their needs immediately, without wait times or voicemail.
Staff
Reduced Workload
Assists at peak times, allowing staff to prioritize complex requests and serve each patient in the best way.
Business Ops
Cost Savings
Digitized intake reduces ticket creation burden and cost-per-ticket.
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